60 days to decide. Prepaid label either way.

1. Email support@seeravie.com with your order number any time within 60 days of delivery.
2. We reply with a prepaid return label within one business day — no phone calls, no restocking fee.
3. Drop the parcel at any USPS or UPS location.
4. Your refund is issued to the original payment method within 3–5 business days of the parcel arriving with us.

Keep the herbal patches and the eBook. We don't ask for free gifts back.

• Change of mind, wrong fit, or simply not the results you hoped for
• Any belt that arrives damaged or develops a fault within the 1-year warranty period
• Multi-belt bundles — return the unused units and keep the one you're using at its single-unit price

• Requests made more than 60 days after delivery (warranty claims still apply for 12 months)
• Deliberate damage, submersion in water, or use with a non-approved charger
• Consumable herbal patches once opened, for hygiene reasons

Every order includes a free 1-year warranty on the heating element, vibration motor, red-light array and control unit. If any of those fail through normal use, send us a short video of the issue and we ship a replacement unit free — you don't need to return the faulty one first.

Need a different bundle instead of a refund? We'll exchange it and either refund or invoice the difference at the price you originally paid, so a sale price stays honoured.

Questions about your specific situation? Email us at support@seeravie.com — we reply Mon–Fri, 9am–6pm ET.